• August 29, 2023
  • Reading time about 5 minutes

The real estate industry has witnessed a significant shift towards digitization. Online websites and Commercial Real Estate (CRE) online auction platforms are gaining immense popularity more than ever. These virtual auctions provide a convenient and efficient way for buyers, sellers, and investors to transact properties without the limitations of physical presence. However, not all CRE online auction platforms are created equal. To ensure a successful and satisfactory experience, it’s crucial to choose a platform with the right features. In this blog, we’ll explore the key features to look for in an online CRE auction platform.

Why Real Estate Agents and Brokers Need an Online CRE Auction Platform?

In the ever-evolving landscape of the real estate industry, technology continues to reshape the way transactions are conducted. Among the innovative solutions that have gained prominence, online Commercial Real Estate (CRE) auction platforms stand out as game-changers. Top real estate IDX MLS website helps agents and brokers to incorporate their properties, but they don’t allow them to auction their properties.

  • These platforms offer a host of benefits that real estate agents and brokers can leverage to enhance their business operations and client services.
  • These platforms offer an array of advantages, from reaching a global audience and expediting property sales to fostering transparency and gaining real-time market insights.
  • Agents and brokers can position themselves as industry leaders who embrace innovation and provide unparalleled value to their clients.

Features Of an Online Commercial Real Estate (CRE) auction platform

There are several important features to consider ensuring you’re choosing a platform that suits your needs. Evaluating an online Commercial Real Estate (CRE) auction platform, go thoroughly to research and possibly even test the platform before committing to using it for your CRE auctions. Different platforms might excel in different areas, so the best choice depends on your specific needs and priorities. Let’s explore the best features that you can explore for your CRE online auction platform.

User-Friendly Interface

A user-friendly interface is paramount for any online platform’s success. The auction platform should have an intuitive design that’s easy to navigate for both novice and experienced users. The process of registering, browsing listings, placing bids, and managing transactions should be streamlined and straightforward.

Property Listings with Comprehensive Information

Detailed property listings are the must have feature of top real estate IDX MLS website that allows you to list properties that include high-quality images, thorough property descriptions, relevant documents (like surveys, titles, and inspection reports), and any other information necessary for potential buyers to make informed decisions. Transparency is key in building trust between buyers and sellers.

Search and Filtering Capabilities

A robust search and filtering system enables users to narrow down their choices based on specific criteria. The platform should offer various filters such as property type, location, size, price range, and more. This feature simplifies the process of finding properties that align with the buyer’s preferences.

Mobile Responsiveness

In today’s fast-paced world, mobile accessibility is essential. The auction platform should be responsive and functional on various devices, including smartphones and tablets. This allows users to engage with the platform and participate in auctions while on the go.

Transparent Bidding Process

The auction process itself should be transparent and easily understandable. The platform should display the current bid, bid history, and any relevant time extensions clearly. This transparency enhances buyer confidence and encourages more competitive bidding.

Real-Time Updates and Notifications

Real-time updates are crucial to keep participants informed about the status of their bids and the overall auction progress. Notifications should be sent via email or push notifications to ensure that participants don’t miss out on important developments.

Secure Payment and Transaction Processing

Security is a top concern when it comes to financial transactions. The platform should offer secure payment gateways and encryption protocols to safeguard users’ sensitive information. It should also provide a seamless process for handling transactions and collecting payments.

Due Diligence Support

An excellent online CRE auction platform should offer due diligence support to potential buyers. This includes easy access to property-related documents, virtual property tours, and the ability to ask questions to the sellers or their agents. The platform should facilitate thorough research before buyers commit to bidding.

Bidder Verification and Approval

To maintain the integrity of the auction process, the platform should have a robust bidder verification and approval system. This ensures that only qualified and serious buyers can participate, reducing the risk of fraudulent activity.

Customer Support

Responsive customer support can make a significant difference in users’ experience. The platform should offer multiple channels of customer support, such as live chat, email, and phone support, to assist users with any issues they might encounter.

Customization and Branding Options

A platform that aligns with your brand can be incredibly beneficial, especially for those new to the world of online auctions. Thus, real estate agents and brokers can have the ability to customize the platform with their branding elements can enhance their credibility and professionalism. Look for platforms that offer customization options for a seamless brand experience.


The rise of CRE online auction platforms has revolutionized the way properties are bought and sold in the real estate industry. To make the most of this innovative trend, it’s essential to choose a platform that provides a seamless, transparent, and secure experience. From user-friendly interfaces to robust due diligence support, the features outlined above can significantly impact the success and satisfaction of buyers, sellers, and investors participating in online CRE auctions.

BidHom is an all-in-one CRE online auction platform that ensures a successful and rewarding auction experience. You can create free real estate auction websites for your real estate business.